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Important Legal Information and Limitations

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  • General Disclaimer
  • Nature of Services
  • Third Party Services
  • Information Accuracy
  • Service Availability
  • Liability Limitations
  • User Responsibility
  • External Links

Last Updated:
December 1, 2024

1. General Disclaimer

Important Notice

The information contained on this website and mobile application is for general information purposes only. While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the platform for any purpose.

RiDeal Mobility Drive Pvt. Ltd. ("Company," "we," "us," or "our") operates as a technology platform that facilitates connections between transportation service seekers and independent service providers. This disclaimer governs your use of our website and mobile application.

Any reliance you place on information provided through our platform is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this platform.

2. Nature of Our Services

2.1 Technology Platform

RiDeal Mobility operates solely as a technology platform that:

  • Connects passengers with independent transportation service providers
  • Facilitates communication and payment processing
  • Provides location-based matching services
  • Offers mobile and web applications for user convenience

2.2 We Are Not a Transportation Company

Important Clarification

RiDeal Mobility does not provide transportation services directly. We do not own, operate, or control any vehicles. All transportation services are provided by independent third-party drivers who use our platform to connect with passengers.

2.3 Independent Contractors

All drivers on our platform are independent contractors, not employees of RiDeal Mobility. We do not:

  • Control how drivers operate their vehicles
  • Set mandatory working hours or routes
  • Provide vehicles or equipment to drivers
  • Supervise day-to-day driving activities

3. Third-Party Services and Content

3.1 Third-Party Providers

Our platform may include services, content, or links provided by third parties, including:

  • Independent transportation service providers
  • Payment processing services
  • Mapping and navigation services
  • Insurance providers
  • Customer support systems

3.2 No Endorsement

The inclusion of any third-party services or content does not constitute an endorsement by RiDeal Mobility. We are not responsible for:

  • The quality or safety of third-party services
  • Actions or omissions of independent service providers
  • Content accuracy from external sources
  • Privacy practices of third-party services

3.3 Third-Party Terms

Your use of third-party services is subject to their respective terms and conditions. We encourage you to review these terms before using any third-party services accessed through our platform.

4. Information Accuracy

4.1 Information Sources

Information on our platform comes from various sources:

  • User-provided information
  • Third-party data providers
  • Real-time location and traffic data
  • Driver-submitted details

4.2 No Guarantee of Accuracy

While we strive to provide accurate information, we cannot guarantee that all information is:

  • Current and up-to-date
  • Complete and comprehensive
  • Error-free or accurate
  • Suitable for your specific needs

4.3 Dynamic Information

Certain information on our platform is dynamic and subject to real-time changes:

  • Driver locations and availability
  • Estimated arrival times
  • Traffic conditions and route suggestions
  • Pricing and surge rates

5. Service Availability

5.1 Geographic Limitations

Our services are available only in specific geographic areas. Service availability may be limited by:

  • Local regulations and licensing requirements
  • Driver availability in the area
  • Network connectivity and technical capabilities
  • Business operational decisions

5.2 Service Interruptions

Services may be temporarily unavailable due to:

  • System maintenance and updates
  • Network or server issues
  • Natural disasters or emergencies
  • High demand periods
  • Technical difficulties

5.3 No Service Guarantee

Service Availability Disclaimer

We do not guarantee that our services will be available at all times or in all locations. Service availability depends on various factors beyond our control, including driver availability and local conditions.

6. Limitation of Liability

6.1 Maximum Liability

To the fullest extent permitted by applicable law, RiDeal Mobility's total liability for any claims arising from your use of our services shall not exceed the amount you paid to us in the 12 months preceding the claim.

6.2 Excluded Damages

We shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Personal injury or property damage during transportation
  • Actions or omissions of third-party service providers
  • Delays, cancellations, or service interruptions

6.3 Force Majeure

We are not responsible for any failure or delay in performance due to circumstances beyond our reasonable control, including:

  • Natural disasters or severe weather
  • Government actions or regulations
  • Labor strikes or disputes
  • Technical failures or cyber attacks
  • Public health emergencies

7. User Responsibility and Assumption of Risk

7.1 Personal Responsibility

By using our platform, you acknowledge and agree that:

  • You use our services at your own risk
  • You are responsible for your personal safety and security
  • You must exercise reasonable care and judgment
  • You should verify driver and vehicle information

7.2 Safety Precautions

Users are encouraged to:

  • Verify driver identity and vehicle details before entering
  • Share ride details with trusted contacts
  • Follow all safety guidelines and traffic laws
  • Report any safety concerns immediately
  • Use safety features provided in the application

7.3 Legal Compliance

Users are responsible for:

  • Complying with all applicable laws and regulations
  • Ensuring they have the right to use transportation services
  • Providing accurate information and documentation
  • Respecting the rights and property of others

8. External Links and References

8.1 Third-Party Websites

Our platform may contain links to external websites or references to third-party services. These links are provided for convenience only, and we do not:

  • Control or monitor external websites
  • Endorse their content or services
  • Accept responsibility for their practices
  • Guarantee their availability or accuracy

8.2 User Discretion

When accessing external links, users should:

  • Exercise their own judgment and discretion
  • Review the terms and privacy policies of external sites
  • Understand that different terms may apply
  • Report any concerns to us if necessary

8.3 Social Media and Reviews

References to social media platforms or review sites are not endorsements. User-generated content on these platforms does not represent our views or policies.

9. Modifications and Updates

This disclaimer may be updated from time to time without prior notice. Continued use of our services following any changes constitutes acceptance of the updated disclaimer.

We recommend reviewing this disclaimer periodically to stay informed about our policies and limitations.

10. Contact Information

If you have any questions about this disclaimer, please contact us:

Email

legal@ridealmobility.com

Phone

+91 12345 67890

Address

Legal Department
RiDeal Mobility Drive Pvt. Ltd.
123 Business District, Tech Park
Bangalore, Karnataka - 560001
India

Effective Date: This Disclaimer is effective as of December 1, 2024.

Governing Law: This disclaimer is governed by the laws of India.

Company Registration: RiDeal Mobility Drive Pvt. Ltd. (CIN: [Company Identification Number])

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RiDeal Mobility

Your trusted partner for reliable and affordable transportation services.

06792-451322 (Head Office)

0114602 3692 (Corporate)

+91 90405 45756 (WhatsApp Only)

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